GENERAL INFORMATION

Cable eDirectory holds number information for both Residential and Businesses, including organisations such as government bodies and charities that are registered as a Cable & Wireless Seychelles Fixed line customer.

Filling in the Search Fields

You can use either capitals or lower case letters to enter the necessary information.

• To find the number of a private individual: You must know their surname. If the surname is very common it helps to narrow down the search if you can also provide the correct name or first initial. You will need to select “Residential” fromType of listing and “Voice” from Line Type
• To find a business number: You must know at least some of the business name.
• If you are uncertain of details enter the first 4 letter e.g. enter Scho in the surname field for 'Scholastique' or
• If you are unable to find the person or business you are looking for, we suggest you:
  1. check all spellings
  2. try leaving out or shortening some of the words and appending a wildcard '*'
  3. consider whether the party you are looking for is listed under a different name or likely to be ex-directory

Surname

If you are looking for a person's number then you must enter their surname in the Surname field.

If you are looking for a business you must enter the name of the business, including any initials.

If you are unsure of the business name then just enter the words you knowand select keyword search.

The word "and" is always ignored. The system also does not recognise a hyphen.

You can type th efirst four letter if you are unsure about a particular spelling

Names with numbers (e.g. business names such as 3 B’s Boutique) should be entered with a space after each number (e.g. 3 B s Boutique)

Name

Name should only be entered when finding a person. If a business name contains initials, then these are considered to be part of the Business Name.

We recommend leaving the Name enquiry field blank at first and only entering them if a large amount of matching information is displayed.

Also, when entering names remember that some people may be generally known by a familiar name but may appear under their formal name, e.g. Tony may appear under Anthony

Line Type

You will need to select the type of line you are looking for, that is either Voice, Fax or Telex

Type of listing

If you searching for a residential customer, you will need to select residential from the type of listing and same for Businesses and Government. There are cases whereby an individual name is under Business Category, therefore it is advisable to select All in the type of listing.

Questions about the site

How often is the site updated?

Changes are made to our database daily. These changes will be visible through Cable e-Directory once all relevant systems have been processed.

Are Mobile numbers listed on Cable e-Directory?

No, Cable e-Directory contains only fixed line numbers.

Can I provide a link to Cable e-Directory?

We ask you to provide a link to cwseychelles.com

Cable e-Directory service is easily obtained from all main pages on that site. Because we provide Cable e-Directory free of charge we are keen for visitors to see any messages promoting other Cable & wireless services.

Problems with finding a number

Why can't I find the number when I'm sure the name is correct?

The person or business you are looking for may well be ex-directory (Unlisted). In order to protect the privacy of customers who have elected to be ex-directory we will not display any of their details.

Why can't I find a business I know exists?

Business names may be listed in a number of ways. For example, if you were unable to find Jones, Smith & Brown Ltd it may be because they wish to be listed as JSB Limited, or perhaps J.S.B. Limited. Another possibility is that the business trades under a different name from that listed in the Phone Book.